Library Clerk

The Pine Plains Free Library is looking for a friendly, detail-oriented Library Clerk to join our staff.

Summary: The Library Clerk is the front-line representative of the Library and assists patrons with all library circulation desk services. This includes issuing library cards, checking out books and other materials, assisting with public computers and printers, answering patron questions, and other library services. The clerk must provide excellent customer service, ensure that library policies and procedures are followed, and communicate clearly and effectively with all library users.

Critical skills: Excellent communication and customer service skills; attention to detail; the ability to work independently and with others; the ability to multi-task in a sometimes fast-paced environment. 

Essential functions include, but are not limited to, the following:

• Circulation duties such as checking items in and out, pulling and placing holds, registering patrons, and collecting fees.
• Money-handling including operating a point-of-sale system, opening and closing out a cash drawer, making change, etc.
• Assisting patrons with the use of public computers, printers, and other technology.
• Performing routine searches and updates of computer records.
• Contacting patrons to deliver messages or information on library materials via phone or email.
• Providing reference assistance.
• Shelving and shelf maintenance.
• Performing other duties as assigned by the library director or senior staff.
• Reviewing, abiding by, and enforcing all library policies.

Minimum Qualifications

• Interest in library materials, library events, and the mission of a library.
• Must be comfortable with technology, including, but not limited to faxing, copying, printing, scanning, handling money using a point of sale system, computers.
• Comfort answering questions from patrons and the public in person or via phone or email.
• Ability to work cooperatively with others or independently, as needed.
• Graphic design experience a plus.
• Ability to speak Spanish a strong plus.
• Must pass a background check.

Physical Demands & Work Environment:

Work is performed in a library setting and in close proximity to other workers and volunteers. Physical demands are moderate, consisting primarily of sitting, standing, walking, lifting, and carrying moderately heavy boxes up to 50 lbs. and/or using a cart to transport boxes.

This position is for approximately 10–20 hours a week. Regular evenings and Saturdays will be required. Wages commensurate with experience but start at $15/hour.

The Pine Plains Free Library is an equal opportunity employer. Reasonable physical accommodations will be made as required.

Please send resume and cover letter to director@pineplainslibrary.org or Pine Plains Library, Attn: Director, PO Box 325, Pine Plains, NY 12567